Privacy Policy
Last updated: May 2025
1. Overview
Vittorios Trades ("we", "our", or "us") operates vittoriostrades.com. This policy explains what information we collect when you visit our website or contact us, how we use it, and your rights regarding that data.
We are committed to protecting your privacy and handling your data transparently and responsibly.
2. Information We Collect
We collect information in two ways:
- Information you provide: name, email address, phone number, and message content when you submit our contact form or subscribe to our newsletter.
- Automatically collected data: browser type, IP address, pages visited, and time on site via standard web analytics. We do not use cookies beyond what is strictly necessary.
3. How We Use Your Information
We use the information we collect to:
- Respond to your business inquiries and quotation requests.
- Send you trade insights and market updates if you have subscribed to our newsletter.
- Improve our website and services based on usage data.
- Comply with legal obligations applicable in Kenya and East Africa.
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
4. Third-Party Services
We use EmailJS to process contact form submissions. Messages you send through our website are transmitted via EmailJS servers. Please review EmailJS's Privacy Policy for details on their data handling.
Our website may use Google Fonts and Google Maps for display purposes. These services may collect usage data subject to Google's Privacy Policy.
5. Data Retention
We retain contact form submissions for up to 12 months to facilitate business follow-up. Newsletter subscriber emails are retained until you unsubscribe. You may request deletion of your data at any time.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Opt out of newsletter communications at any time.
To exercise any of these rights, contact us at vittoriostrades@gmail.com.
7. Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or loss. However, no transmission over the internet is 100% secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
9. Contact
For any privacy-related questions, contact us at:
- Email: vittoriostrades@gmail.com
- Phone: +254 799 031 449
- Address: P.O. Box 41, Bungoma, Kenya